Terms of Service

Eligibility

To use our service you must be at least 18 years old and able to enter into a legally binding agreement. By using the site, you confirm that you meet these requirements.

Our service

When you contact us, we take time to understand your goals and then introduce you to a buyer's agent in our network who suits your situation. Any agreement for services, including fees and scope, is made directly between you and that agent.

Using our website and accepting an introduction is free and carries no obligation to proceed. You are always free to choose whether to engage an agent we introduce.

No advice

The information on this website is general in nature and is provided for information only. It does not take into account your personal objectives, financial situation or needs, and it is not property, financial, legal or taxation advice. You should obtain your own independent professional advice before making any property or financial decision.

Vetting and outcomes

We assess every agent in our network on factors such as their licensing and track record. While we take this seriously, vetting is not a guarantee. We cannot guarantee any particular result, property, price or outcome from working with an agent. Property decisions and their outcomes remain the responsibility of you and the agent you engage.

Relationship with agents

The buyer's agents in our network are independent professionals, not our employees or partners. Any services they provide are governed by the separate agreement between you and the agent. We are not a party to that agreement and are not responsible for the agent's advice, conduct, fees or services beyond the vetting we carry out.

Fees

We do not charge you for using the website or for being matched with and introduced to a buyer's agent. Any fees for a buyer's agent's services are set and charged by that agent under your agreement with them, and the agent will set out their fees before you choose to engage them.

Your responsibilities

To help us match you well, you agree to provide accurate, current and complete information, and to keep it up to date. You also agree to:

• Use the website only for lawful purposes and in line with these terms.
• Not misuse the site, interfere with its operation, or attempt to gain unauthorised access to it or its systems.
• Not use the site or our service to send spam, harmful code, or misleading or unlawful content.

Intellectual property

The content on this website, including text, graphics, logos, icons and design, belongs to ANBA or its licensors and is protected by law. You may view and use the site for your own personal, non-commercial purposes. You may not copy, reproduce, modify, distribute or reuse our content without our prior written permission.

Third-party content and links

Our site may contain links to third-party websites or reference third-party services. We provide these for convenience only and do not control or endorse them. We are not responsible for the content, products, services or privacy practices of any third party.

Availability of the site

We aim to keep the website available and accurate, but we do not guarantee that it will always be available, uninterrupted or error-free. We may change, suspend or withdraw all or part of the site or service at any time without notice.

Disclaimers

To the maximum extent permitted by law, the website and our service are provided “as is” and “as available”, and we exclude all warranties that are not expressly set out in these terms. Some warranties and guarantees, including under the Australian Consumer Law, cannot be excluded; nothing in these terms limits those rights.

Limitation of liability

To the maximum extent permitted by law, including the Australian Consumer Law, ANBA is not liable for any indirect, incidental or consequential loss, or for any loss of profits, opportunity or data, arising from your use of this website or from an introduction we make. Where our liability cannot be excluded but can be limited, our liability is limited to re-supplying the relevant service or paying the cost of having it re-supplied. Nothing in these terms excludes rights that cannot be excluded under law.

Indemnity

You agree to indemnify us against any loss, damage, cost or expense we reasonably incur arising from your breach of these terms, your misuse of the website, or your breach of any law or the rights of another person, to the extent permitted by law.

Privacy

Our handling of your personal information is governed by our Privacy Policy, which forms part of these terms. By using the site, you acknowledge that you have read and understood that policy.

Termination

We may suspend or end your access to the website or our service at any time if you breach these terms or if we reasonably consider it necessary. The sections of these terms that are intended to survive termination, such as those on intellectual property, disclaimers, limitation of liability and indemnity, will continue to apply.

Changes to these terms

We may update these terms from time to time. Changes take effect when we publish them on this page, and we will revise the date at the top. Your continued use of the site after a change means you accept the updated terms, so please check back occasionally.

Governing law

These terms are governed by the laws of the State or Territory in which ANBA is based and the laws of Australia that apply there. You and ANBA submit to the non-exclusive jurisdiction of the courts of that State or Territory.

General

If any part of these terms is found to be invalid or unenforceable, the remaining parts continue to apply. Our failure to enforce a right is not a waiver of that right. These terms, together with our Privacy Policy, make up the entire agreement between you and ANBA regarding your use of the website and service.

Contact us

If you have any questions about these terms, please get in touch through the contact form on this website.